Returns & Exchangs Policy
We want you to be satisfied with your purchase. If you are unhappy with any of our products received, we will happily provide you with an exchange or refund within 30 days from the date of shipment.
Returns and exchanges for online orders will be accepted where the product is returned in its original condition. This includes item not to have been worn, altered or washed. Your returned product must also have the original packaging and MUST also have the original tags still attached.
Having ensured you meet the above requirements, then you can start the return. Otherwise your return will be rejected. Please use the correct shipping methods for all returns, as Aiko Fashion is not responsible for the return costs.
Start a Return:
Write your name, order number, order date, return reason (optional) on the return note, and include it in your return package.
PO Box 417
Mitcham VIC 3132
For exchange or other problem, you can contact us first.